Shipping & Postage
Delivery services - Hong Kong
We aim to despatch all orders within 24 hours of receipt and in most cases orders received by 3.30pm will go the same day. If we cannot despatch your order within 48 hours we will contact your by mail .
All items are posted via Fedex or Hong Kong post office with tracking provided, here is the normally lead time to most of the countries:
|USA:||approx. 7-12 working days |
|Canada:||approx. 7-14 working days|
|Australia:||approx. 7-20 working days|
|Asian countries:||approx. 5-10 working days|
|UK & European countries: ||approx. 7- 20 working days|
|For the rest of the countires: ||it take approx. 10-25 working
If you didn't receive the parcel in time, please contact with us,
we will check on it and reply you immediately.
PLEASE NOTE: All of our bikes are built to order. Due to this busy time of year currently this takes between 8-10 working days
Next Day premium postage options in the Hong Kong are next WORKING day services, e.g. if you order on Friday on a next day service you will receive your delivery on Monday the following week. Hong Kong post services DO NOT deliver on Saturdays. We do offer a DPD Saturday delivery service to select at the checkout if needed.
All of the goods we post require a signature on delivery so it may be best to have the goods delivered to an address where someone is in during the day (i.e. work). Whilst it may not be too inconvenient to collect a Hong Kong post office parcel from your local sorting office or post office, a DPD depot may not be too local. DPD will leave a card if you are not in and you can then contact the depot to arrange redelivery or collection. Unfortunately if you want to have the parcel then redirected to a different address they may charge you for this service.
Free Shipping excludes bikes
Worldwide Shipping Zones
Please note for non Hong Kong countries there may be import duties/tax to pay, this is the responsibility of the customer. Please check with customs in your country to see if you will have any fees to pay.
Free Shipping excludes bikes, frames & Wheels